Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for unused products in their original condition. Please ensure the lace remains uncut and the hair is in its original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Luvme Hair account or visit our Returns Portal with your order number and email address to start the process.

• 2.
  Inspection & Approval

  Our customer support team will review your request within 24-48 hours to ensure the product meets our hygiene and quality standards.

• 3.
  Pack and Ship

  Once approved, securely pack the item in its original box and use the provided prepaid shipping label to send the package back to our warehouse.

• 4.
  Receive Refund or Exchange

  After we receive and inspect the returned item, your refund will be processed to your original payment method or your exchange will be shipped within 5 business days.